VICE PRESIDENT, MASS211 / DIRECTOR, CALL2TALK
Eileen Davis is the VP of Mass211, the statewide service that connects callers to information about critical health & human services available in their community.
Mass 211 is an easy to remember number that serves as a resource for finding things such as emergency housing, childcare, food security, government benefits, behavioral health, disaster preparedness & youth services. She is responsible for operational, technological & staffing aspects of the program. Through her leadership, Mass211 has partnered with the Commonwealth of Massachusetts to provide covid related resources to over 1,000,000 residents since the start of the pandemic.
Eileen is also the Founder & Director of Call2Talk, an emotional support, mental health and suicide prevention helpline that actively engages with callers to help alleviate their feelings of despair, loneliness & potential suicidal ideation. Call2Talk is also a member of the National Suicide Prevention Lifeline Network of Crisis Centers. She oversees all aspects of the program’s operation including volunteer recruitment, training, scheduling as well as program outreach and sustainability. She also oversees the TeleCheck program as well as LOSSteam MetroWest. She is the Founder & Chair of The MetroWest Regional Coalition for Suicide Prevention, holds a seat on the Executive Committee of the Massachusetts Coalition for Suicide Prevention, is an alumnus of the MetroWest Health Foundation Leadership Program of 2014 & was a recipient of the 2010 Massachusetts Leadership in Suicide Prevention Award. In 2017 her leadership lead Call2Talk as a finalist in the Excellence in Crisis Center Award from the American Association of Suicidology.
Ms. Davis received her bachelor’s degree from the University of Massachusetts Amherst in Education and Psychology. She resides in Framingham with her family.