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Each week, President Sandi Finn convenes the top managers at her home services company for a lunch meeting. The agenda: small talk. The rules: No business discussions allowed.
Finn steers the persona banter to a great new movie or asks the outcome of a little league playoff game. “I think it’s important the executive team work well together and to do that they need to trust each other,” she says. “Thant means knowing each other.”
